Telephone Appointment Making Skills

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Telephone Appointment Making Skills

05/05/2015 @ 9:30 AM - 5:00 PM

| £245


This course will enable you to start converting contacts into sales with simple and easy to learn techniques, whilst boosting your confidence.Happy call center employees with headset

This dynamic one day course is designed to enable delegates to gain more qualified leads and appointments with potential customers who genuinely want to meet & discover what impact your product or service can have on their business.

Confidence & beliefs, which are a key element to appointment making success, will be covered to enable the new techniques to become second nature in a short space of time.

 Who is it for? [Who would benefit by attending]

  • Telephone Appointment Makers
  • Sales Professionals & Managers who make their own appointments & manage their own diary
  • Small Business Owners who wish to grow their business

This workshop will show you how to: [What you will get out of attending]

  • Generate more qualified appointments
  • Open the call & gain the contacts attention
  • Create & establish the need for an appointment
  • Have increased confidence in overcoming objections through a simple & effective process
  • Have new motivation & a stronger desire to succeed
  • Learn a questioning structure [SPEEDSELLING™] to uncover needs
  • Understand the psychology of buying & selling
  • Be able to overcome objections
  • Book the appointment

Course Content [What’s it all about]

Taking ownership for the call

Eliminate the fear of picking up the phone and cold calling

Developing a positive mindset

Rapport building that doesn’t just rely on what you way

Overcoming procrastination

Creating a routine to use the call framework

About your trainer – Paul Parish

Free parking, all refreshments and lunch is also provided. [Please let us know if you have any dietary requirements.] 

Workbooks and all required stationery are provided on the day of the course

Delegates are provided with email and telephone coaching and support  with the trainer after the course to ensure maximum results and ROI.

 please click below to book your place

or click here and we’ll call you back.. 


9:30 AM - 5:00 PM
Event Category:


DoRemarkable Events
01606 76007


Carrington Business Park
Carrington, Manchester, Cheshire M31 4DD United Kingdom
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