Stage 1 | Reaction
When | Immediately after the training has been completed.
How | Using a questionnaire to assess participate satisfaction, the relevance of the content, quality of the training deliver and overall how enjoyable the training experience was. We also measure the delegates’ commitment to change. This will give you the earliest indicator of your team’s willingness change. It is here that we can measure the level of engagement. A contributing factor of this is the experience of the sales trainer and their commitment to delivering relevant and engaging training.